Outcomes:

This course aims to improve your verbal, non-verbal and written communication skills. At the end of the course you will be able to:

Recognise the importance of effective communication.

Identify different styles of communication and adapt your approach as needed.

Explain the difference between verbal and non-verbal communication.

Appreciate the importance of positive body language and tone of voice in conversation.

Use positive reinforcement to encourage openness in others.

Ask a range of good questions to elicit meaningful responses.

Demonstrate active listening skills.

Communicate a message, verbally or in writing, in a clear and engaging way.

Delivery Method:

e learning.

Price:

£0.00

Duration:

This e learning is approximately 45 minutes

Pre Requisites:

minimum age 16years